Refunds & Returns
All made to order and personalised items are non returnable.
We hope that you are happy with your purchase. If for whatever reason you do wish to send something back due to an item being faulty, we will refund you or replace the item. We just ask that you contact us within 7 days of receipt on 0191 4472626 or email us at [email protected] with your reason for returning. We ask that you return the items to us within 14 days in perfect condition in all the original packaging.
Green ginger Gallery can not take any responsibility for return postage, unless the item is faulty.
We recommend that you get proof of posting and return items to
Green Ginger Gallery
592/596 Durham Road
Low Fell Gateshead